Claude Code Is Useful, but Anthropic Lacks the Consistency Businesses Need

Rossmann starts by acknowledging that Claude Code is genuinely useful. He describes recovering a file whose metadata had been badly corrupted, something that even the shop's roughly $20,000 hardware and expensive specialist software had failed to fix.

He built a loop in Claude Code that would automatically call Gemini Deep Research in the background whenever it got stuck, helping identify the source of the file problem. He presents this as a real business use case, including recovering voice memos left by someone who had passed away.

His frustration is not with the technology itself, but with how the company conducts business. He compares sudden changes in product policy to the violent swings of Trump-era tariffs. In an environment where a $110 item can become a $210 item the next day because of a single tweet, it becomes impossible to plan margins or run a stable business.

That leads to his broader point: businesses do not primarily need the best regulatory or commercial environment, they need a consistent one. Even when there is money to be made, merchants will pull back if the rules keep shifting and the counterparties cannot be predicted.

Rossmann frames his criticism around people using these systems for genuinely meaningful work, not for surveillance or abusive use cases, but for things like recovering a deceased relative's final voice memo. His question is simple: even if the technology is excellent, would you want to do business with a partner that feels unstable every single morning?

He compares that kind of company to "the worst ex" who lets themselves into your house with a spare key, cleans everything up, and then gets angry the next day. He admits the video is an unedited rant, but ends by underlining the irony that this is a company aspiring to a trillion-dollar IPO.